Child Safety Standards Policy

1. Introduction

My Tree Social: Xmas Messages (hereinafter referred to as "the App"), developed and published by ERCAAP MOBILE APP LTD (hereinafter referred to as "we", "us", or "the Developer"), is committed to providing a safe environment for all users, especially children. This Child Safety Standards Policy outlines our zero-tolerance approach to child sexual abuse and exploitation (CSAE) and child sexual abuse material (CSAM), in compliance with Google Play's Child Safety Standards Policy.

This policy applies to all users, content, and interactions within the App.

2. Zero Tolerance for CSAE

My Tree Social: Xmas Messages has a strict zero-tolerance policy against any form of child sexual abuse and exploitation (CSAE). The following activities are expressly and unconditionally prohibited on our platform:

• Child Sexual Abuse Material (CSAM): Any content that depicts, promotes, glorifies, or distributes child sexual abuse material in any form, including images, videos, text, illustrations, or AI-generated content.
• Child Grooming: Any attempt to establish a relationship with a minor for the purpose of sexual exploitation, including but not limited to building trust, manipulating, or luring a child into sexual contact or exchange of sexual content.
• Sexualization of Minors: Any content that sexualizes, objectifies, or depicts children in a sexual manner, whether real or fictional.
• Sextortion: Any attempt to threaten, blackmail, or coerce a minor using intimate images or information, whether real or fabricated.
• Child Trafficking: Any activity that promotes, facilitates, or engages in the trafficking of children for sexual exploitation or any other form of exploitation.
• Inappropriate Contact with Minors: Any inappropriate, sexually suggestive, or exploitative communication or interaction directed at a minor.
• Solicitation of Minors: Any attempt to solicit sexual content from, or send sexual content to, a person known or believed to be a minor.

Violations of this policy will result in immediate and permanent account termination, removal of all associated content, and reporting to the appropriate law enforcement authorities.

3. Content Moderation and CSAM Detection

My Tree Social: Xmas Messages employs multiple layers of protection to detect and prevent CSAE content:

• Automated Content Filtering: AI-powered content moderation systems scan all user-generated content, including messages, images, and usernames, for prohibited material before it is published or shared.
• Keyword and Pattern Detection: Our systems detect and block content containing terms, phrases, and patterns associated with child exploitation, including obfuscated and coded language.
• User Reporting System: Users can report any content or behavior that violates this policy directly within the App using our in-app reporting feature. All reports are reviewed promptly.
• Human Review: Flagged content is reviewed by trained staff to ensure accurate enforcement of this policy.
• Proactive Monitoring: We conduct regular audits of platform content and user behavior to identify and address potential safety risks.

4. CSAM Handling Procedures

Upon detection or report of any content that constitutes or is suspected to constitute CSAM, My Tree Social: Xmas Messages will take the following actions:

1. Immediate Removal: The identified CSAM content will be removed from the platform immediately upon detection or confirmation.
2. Account Suspension: The account associated with the content will be immediately and permanently suspended.
3. Evidence Preservation: Relevant evidence will be preserved in accordance with applicable legal requirements to support law enforcement investigations.
4. Law Enforcement Reporting: The incident will be reported to the appropriate law enforcement authorities without delay.
5. NCMEC Reporting: In compliance with U.S. federal law (18 U.S.C. § 2258A), confirmed CSAM will be reported to the National Center for Missing & Exploited Children (NCMEC) via the CyberTipline.
6. Regional Authority Notification: Where applicable, reports will also be filed with the relevant child protection authorities in the user's jurisdiction.

5. Compliance with Child Safety Laws

My Tree Social: Xmas Messages is committed to full compliance with all applicable child safety laws and regulations, including but not limited to:

• United States: Children's Online Privacy Protection Act (COPPA), PROTECT Act, 18 U.S.C. § 2258A (mandatory CSAM reporting)
• European Union: General Data Protection Regulation (GDPR) provisions on children's data, EU Directive on combating the sexual abuse and sexual exploitation of children (2011/93/EU)
• United Kingdom: Online Safety Act 2023, Sexual Offences Act 2003
• Turkiye: Turkish Penal Code (TCK) Articles 103 and 226, Law No. 5651 on Regulation of Internet Publications
• International: United Nations Convention on the Rights of the Child (UNCRC), Budapest Convention on Cybercrime

We continuously monitor legal developments in all jurisdictions where the App is available and update our practices accordingly.

6. User Reporting and Feedback

My Tree Social: Xmas Messages provides multiple channels for users to report concerns related to child safety:

• In-App Reporting: Users can report any message, content, or user profile directly within the App by using the report button available on each message and user profile. Reports can be categorized by type, including "Inappropriate" and "Offensive" categories.
• Email Reporting: Users can send detailed reports to our dedicated child safety email at childsafety@mytreeapp.space.
• Support Contact: Users can reach our support team at mytreeapplink@gmail.com for any safety-related concerns.

All reports related to child safety are treated with the highest priority and are reviewed within 24 hours of receipt. We take every report seriously and ensure appropriate action is taken.

7. Designated Child Safety Contact

For all matters related to child safety on My Tree Social: Xmas Messages, including CSAE reports, policy inquiries, and law enforcement requests, please contact our designated Child Safety Officer:

• Developer: ERCAAP MOBILE APP LTD
• Child Safety Email: childsafety@mytreeapp.space
• General Support Email: mytreeapplink@gmail.com
• Phone: +90 553 051 86 47
• Response Time: Within 24 hours for child safety matters

Our designated contact person has the authority to make enforcement decisions, initiate content removal, suspend accounts, and coordinate with law enforcement authorities regarding child safety matters on our platform.

8. Age Restrictions and Protections

My Tree Social: Xmas Messages implements the following age-related safeguards:

• The App is not directed at or intended for use by children under the age of 13.
• Users between the ages of 13 and 17 should use the App only with parental or guardian supervision.
• We do not knowingly collect personal information from children under 13 without verifiable parental consent.
• If we become aware that we have collected personal information from a child under 13 without parental consent, we will take immediate steps to delete that information.

9. Enforcement Actions

Violations of this Child Safety Standards Policy may result in the following actions, depending on the severity and nature of the violation:

• Content Removal: Immediate removal of violating content.
• Account Warning: Formal warning issued to the account holder.
• Temporary Suspension: Temporary restriction of account access.
• Permanent Ban: Permanent termination of the account and prohibition from creating new accounts.
• Law Enforcement Referral: Reporting of the violation to appropriate law enforcement authorities, including NCMEC where applicable.

For CSAE-related violations, immediate permanent ban and law enforcement referral are the standard enforcement actions. There is no appeal process for confirmed CSAE violations.

10. Policy Updates

This Child Safety Standards Policy is reviewed and updated regularly to ensure ongoing compliance with applicable laws, Google Play policies, and industry best practices. Significant updates will be communicated to users through the App or our website.

Effective Date: March 12, 2026

Last Updated: March 12, 2026